Thank you for choosing NShine Technologies. We are committed to ensuring our customers’ satisfaction. Please read our Return and Refund Policy carefully to understand the terms and conditions related to returns and refunds.
1. Product Return or Refund Agreement
Once a product is purchased and the development process has commenced, returns or refunds become subject to the terms outlined in this policy. As a company dealing with digital products, we invest resources and effort into the development process. Therefore, we are unable to accept returns or refunds for products once the work has been initiated.
2. Cancellation of Orders
If you wish to cancel an order before the work has started, please contact our customer support as soon as possible.
3. Product Quality Assurance
We strive to deliver products that meet or exceed customer expectations. If you are dissatisfied with the quality of a product or if it does not meet the agreed-upon specifications, please contact our customer support within 5 working days. We will work to resolve any issues promptly and to your satisfaction.
4. Disputes and Resolution
In the event of any disagreements or disputes, we encourage open communication and will make diligent efforts to find a mutually satisfactory resolution. Please reach out to us through our “NShine – Contact Us.“ page if you have any concerns or queries.
5. Changes to the Return and Refund Policy
We reserve the right to modify or update our Return and Refund Policy at any time. Any changes will be effective immediately upon posting on this page. Please review this policy periodically for any updates.
6. Contact
If you have any questions or concerns about our Return and Refund Policy, please do not hesitate to contact us at “NShine – Contact Us.“
